Getting started with L1VE

Step into the future of live events. This guide will walk you through everything you need to know - from setting up your headset to joining your first show.

step 1/6

Unpacking and initial preparation

  • Charge your VR headset completely
  • Make sure you are in a safe area - free from furniture, glasses or other obstacles
  • Tip: Many users enjoy L1VE events while sitting, especially during longer events. Any VR headset can also be charged while in use
  • Make sure you have a stable internet connection and connect your headset to your WiFi
Unpacking and initial preparation
step 2/6

Registration on www.L1VE.com

  • Scan the QR code on the insert or go directly to www.L1VE.com with your phone, tablet or computer
  • Create a user account by setting your email address and password
  • Verify your email address by entering the verification code sent in the first L1VE email
  • Log in
  • Book your event (if you have a voucher code, enter it in the designated field)
  • You will receive a booking confirmation by email
  • All content/events unlocked for you will automatically be displayed in your L1VE app on your VR headset
Registration on www.L1VE.com
step 3/6

Install L1VE app on your VR headset

Choose the one that suits you.

Meta Option 1: With smartphone (simple & convenient)

  • Download the "Meta Horizon" app (in the Play Store or App Store depending on your phone manufacturer) for your phone and open it
  • Create your Horizon account and follow the setup instructions in the app
  • Search for the "L1VE" app in the search bar in the Horizon app. {logo} and install it
  • Select your VR headset:
    → The app will automatically be transferred to your VR headset.
    → You will find it later directly in the "Library" menu when you put on the headset

Meta Option 2: Directly on VR headset (classic)

  • Put on your Meta Quest VR headset
  • Follow the instructions for initial setup of your VR headset
  • Open the Horizon Store
  • Search for the "L1VE" app with the official logo {logo} and install it
  • After successful installation you will find the app in your library

Apple: Directly on Apple Vision Pro (classic)

  • Open the App Store directly on the Vision Pro
  • Search for the "L1VE" app {logo} and install it
  • After successful installation you will find the app on your Vision Pro home screen or in the app overview
Install L1VE app on your VR headset
step 4/6

Login to the L1VE app on your VR headset (procedure identical for Meta and Apple)

  • Open the installed app on your VR headset
  • Log in with your credentials
  • You will now see all content/events booked by you and unlocked for you
  • Select your event
  • Enjoy the content/event unlocked for you
  • All content/events unlocked for you will automatically be displayed in your L1VE app on your VR headset

Notes:

  • Make sure you have a sufficiently strong internet connection (a consistent 80 Mbps download speed) to enjoy the content in the best quality
  • Make sure your VR headset is powered during the event (e.g. via charger or battery pack)
  • Log in early to perform possible app updates before the event starts
  • Use the VR headset preferably while sitting
  • Make sure there are no objects within reach that you could accidentally knock over while cheering
Login to the L1VE app on your VR headset (procedure identical for Meta and Apple)
step 5/6

Buy more tickets

  • Visit www.L1VE.com anytime to discover new events and buy tickets (tickets can only be purchased on L1VE.com and not in the VR app).
  • New tickets will automatically sync with your app and be unlocked after purchase.
Buy more tickets
step 6/6

Help and support

  • More instructions and frequently asked questions can be found at: www.L1VE.com/support or ask our chatbot ELV1S.
Help and support